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Shipping Information

How much does shipping cost?
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We offer free shipping.

What services are included with free shipping?
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Our free shipping service generally utilizes common parcel carriers such as FedEx or UPS. They will deliver your package in the typical manner as any other package (usually, to your front door or mail room).

For some extreme large or heavy items that are beyond the size/weight limits for FedEx and UPS, your order will ship with a specialty freight carrier that is experienced in handling furniture and mattresses. Delivery will be made to your entrance doorway threshold.

What services are not included with free shipping?
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The following services are not included with free shipping:

* Carrying the item into your home

* Placing the item into your room of choice

* Unpacking the item

* Assembling or setting up the item

* Haul away of packaging material, old furniture or old mattress

Can someone install the product for me?
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Additional services such as carrying the product into the room of choice, assembly and setup are available for an extra fee. Please contact us for a quote.

Where do you ship to?
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Free shipping is available to all 48 contiguous United States.

When will my item arrive?
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Some items are handmade to order and may have an extended lead time, while other items are kept in stock and ready to ship. Please view the individual product page for shipping information, as this varies by item.

What is your cancellation / refund / return policy?
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Please view this page link for more information.

Want to know anything else?
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Please contact us via live chat at the bottom corner of your screen, by phone at 941-312-5906, or using our contact us page.